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Help center

Frequently asked questions

Playing games

Do I need to download anything?

Are the games free?

A game won’t load or looks broken. What can I do?

Accounts

Do I need an account to play?

How do I create an account?

I forgot my password.

Points and rules

How do I collect points?

Can I get points from ads, or buy them?

Why are some of my points “held”?

What isn’t allowed?

Transfer to RevType

What is RevType?

How do I transfer points?

Who can transfer?

Ads

Why are there ads?

Do I have to watch an ad to keep playing?

Age ratings and safety

What do the age ratings mean?

Is GamesYap safe for children?

Apps and offline play

Is there an app?

Can I play offline?

Privacy and deleting your account

What data do you keep?

How do I change my cookie and ad choices?

How do I delete my account?

Still need help?

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